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User feedback and ratings are invaluable for app developers and organizations. With AppSheet, you can create a custom user rating system that allows users to provide feedback and rate their experience within your application. In this comprehensive blog post, we’ll explore how to implement a custom user rating system using actions, buttons, and views in AppSheet, enhancing user engagement and gathering valuable insights.

Building a Custom User Rating System in AppSheet

Creating a custom user rating system involves a combination of actions, buttons, and views. Here’s a step-by-step guide on how to implement it in your AppSheet application:

Step 1: Define Your Rating Scale

  • Determine the rating scale you want to implement. It could be a simple star rating system, a thumbs-up/thumbs-down system, or a numeric scale.

Step 2: Create a Data Table for Ratings

  • In the AppSheet app editor, create a new data table to store user ratings. Define the necessary columns, such as user ID, rating value, timestamp, and any additional metadata you want to capture.

Step 3: Create a User-Friendly View

  • Design a user-friendly view where users can submit their ratings. This view can include the rating scale elements, such as stars or buttons, and any instructions or prompts for users.

Step 4: Implement Actions

  • Create actions that trigger when a user submits a rating. These actions will capture the user’s rating and store it in the ratings data table. You can also configure actions to update other relevant data based on the rating.

Step 5: Add a Button for Rating

  • Include a button within your app’s user interface that users can click to access the rating view. This button can be placed strategically within your app, such as at the end of a transaction or after a significant interaction.

Step 6: Collect User Ratings

  • When users click the rating button, they are directed to the rating view, where they can provide their feedback. After submitting their rating, users receive a confirmation message or are redirected to the main app interface.

Step 7: Analyze and Utilize Ratings Data

  • Utilize the ratings data collected in your application to analyze user feedback and make data-driven decisions. You can create reports, charts, or dashboards to visualize the ratings and gather insights.

Practical Example

Suppose you have a restaurant review app, and you want users to rate their dining experience. You create a custom rating system with stars, allowing users to submit ratings from 1 to 5 stars. Users can access the rating view by clicking a “Rate Your Experience” button after they complete their meal. Ratings are stored in a “Restaurant Ratings” data table.

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One Comment

  1. Bhavana Dixit 17 April 2024 at 2:06 AM - Reply

    Hello
    Thanks for this informative video.
    Is it possible to have this feedback or the star feedback kind of in a way that when a user scans the QR code will lead to the download of Google Slides and give the feedback?

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